These Terms and Conditions govern the luxury property selection relationship between ProPrimeAptX and our clients. They form an integral part of all contracts regarding our luxury apartment selection and premium property services, consultation offerings, and certification services. By enrolling in or using our services, the client fully accepts these Terms and Conditions and commits to honoring the luxury property selection standards they represent.
A luxury property selection contract with ProPrimeAptX is formed either through mutual signing of a written agreement or through our written confirmation of a client's enrollment. The exact scope of services, luxury selection objectives, timeframe, and investment are defined in individual contracts or enrollment confirmations. Changes or additions require written form and mutual agreement.
Our luxury property selection service offerings include but are not limited to:
Our luxury property selection investment fees are stated in Swiss Francs (CHF) and are subject to applicable taxes. For extended services, we reserve the right to issue monthly payment plans. Unless otherwise agreed, the following payment terms apply:
ProPrimeAptX is committed to honoring the professional nature of our luxury property selection work. Our refund policy reflects our understanding that luxury property selection is a significant investment in one's residential future:
All refund requests must be submitted in writing to info@proprimeaptx.com. Refunds will be processed within 10 business days and issued using the original payment method. We honor the trust placed in us and handle all refund requests with care and professionalism.
Agreed luxury property selection sessions are professional appointments. For cancellations or rescheduling by the client, the following guidelines apply:
In exceptional circumstances (such as serious illness with documentation), we strive for accommodating solutions. ProPrimeAptX reserves the right to reschedule sessions for important reasons. In this case, the client will not incur any costs.
The success of our luxury property selection work depends significantly on the client's commitment and engagement. The client therefore commits to:
ProPrimeAptX is committed to the highest level of confidentiality regarding all client information and luxury property selection details. This luxury trust applies beyond the termination of our relationship. We treat all client and session information with the deepest respect and do not share it with third parties without express consent. The collection and processing of personal data takes place in accordance with our Privacy Policy and applicable data protection regulations.
All luxury property selection materials, concepts, methodologies, and other service products created by ProPrimeAptX are protected by copyright and held as luxury property selection intellectual property. The client receives a non-exclusive, non-transferable right to use them for personal luxury property selection. Sharing with others or commercial use beyond the agreed scope is not permitted without our express written consent. ProPrimeAptX reserves the right to use developed methods and concepts in anonymized form for other clients as well.
ProPrimeAptX is honored to share client testimonials and luxury success stories unless the client expressly requests privacy. The use of photos or detailed personal luxury stories for marketing purposes, however, always requires the express consent of the client. At the client's request, specific confidentiality agreements can be made to regulate this point in more detail.
ProPrimeAptX provides luxury guidance and selection services with the utmost care and to the best of our knowledge and luxury property selection expertise. However, we do not guarantee the achievement of specific luxury outcomes, as luxury property selection is a deeply personal journey. Our liability is limited to intent and gross negligence and is limited in amount to the agreed fee. Liability for slight negligence, indirect outcomes, or personal luxury journey variations is excluded.
For ongoing luxury property selection relationships, the term and notice period are based on the individual luxury property selection agreements. Unless otherwise agreed, a notice period of 30 days with respect and professionalism applies. Both parties reserve the right to complete the relationship for important luxury property selection reasons. Completion requires written form and mutual respect.
Should individual provisions of these Terms and Conditions be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. An effective provision that comes closest to the luxury property selection purpose of the invalid provision shall replace the invalid provision. Changes or additions to these Terms and Conditions must be in writing. Swiss law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Zürich, insofar as legally permissible.